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eZee Absolute
Online Hotel Management System

eZee Absolute is a cloud based SaaS enabled B2B Property Management application that enables small to mid-sized hotels and hotel groups to efficiently manage the sales and guest interaction processes. It combines traditional property management systems (PMS), central reservation systems (CRS), customer relationship management (CRM), channel management, and internet booking engines into a single unified application.

eZee Absolute becomes extremely scalable option as it already has huge number of interfaces to third party solutions via the Financial Accounting Systems, Key card lock interfaces, credit card processors, call accounting systems and Point of Sales. It is an ideal solution for hotel management companies as well as independent hotels, motels, resorts, inns and Bed & Breakfast.

eZee Absolute Modules and Features
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Rate Management
Unlimited number of seasons spread over multiple years
Negotiated / Special Rates for Travel Agents and Corporate Customers.
Extra charges for additional persons.
Daily and long-stay rates.
Multiple rates and rate types support in a single stay.
Separate price allocation facility for your website.
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Reservation Management
Single interface Reservations/Walk Ins/Group Bookings
User defined Reservation Type – Confirmed, Unconfirmed, Wait Listed
Guest detail retention – No need to reenter all details for returning guests
Rights based override facility for standard room rates/packages
Special request booking for guests for Front Office/House Keeping
Day Use/Late Check Out with option of additional charge
Group reservations with group owner marking for effective communication
Market Code and Business Source track for statistical analysis
Travel Agent, Company and City Ledger for commissions, direct billing and special rates
Advance deposit
Reservation confirmations by email
Reservation cancellations with defined rules for cancellation charges
No Show reservations with defined rule for no show charges
Facility to Reinstate Cancelled and No Show Reservations
Automatic reservation release on non-payment of deposit by release date
Information entry for guest pick up/ drop off
Reservation amendments and auto confirmation email
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Online Bookings
Integrated Web Reservation module for hotel website
Option to show real time/allocated room availability
Option to show real time/allocated price
Real time reservation confirmation for booker
Stay date driven rates and packages – Multiple offers possible
Single and Multiple room bookings
Link to sell rooms via GDS/IDS like Expedia.com, Hotels.com and other intermediary websites
Reservations from website visible to Front Office in real time
Pull and Push based integration with Channel Management Software
Information entry for Guest pick up/ drop off
Online reservation cancellation facility for registered guests/users
Option to offer Confirmed Reservation/Reservation Request
Console and Interface for Travel Agent/Company
Optional online credit card payment
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Front Office
Selection based room allocation – No confusion and increased guest satisfaction.
Thoughtfully structured single user interface for Walk Ins, Reservations, and Groups.
Customizable Guest Registration Card.
Multiple guest names and sharers per room.
Group check in.
Published/Negotiated/Allocated room rate.
Stay amendments
Online Credit Card payments
Complete guest history with number of stays, dates of stay and rates offered.
Facility to black list a guest to avoid future problems.
Room move allowed at any point in time.
Multi currency support.
Incidental charge posting.
Unlimited folios for same check in
Transfer/Split/Routing of charges
Group check out
Incident invoice for non staying guests (Miscellaneous sales)
Customized Invoice/Folio printing
Reinstate check In/check out before night audit
Quick statistical view
Tape chart/stay view
Unified dashboard
Discounts based on user rights
Easy and clear Night Audit
Readable and understandable Audit Trails for all important transactions
City Ledger/Direct Billing Management
Travel Agent Commission
Advance Deposit Ledger
Expense Management
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Housekeeping
Single screen house status reporting
User defined room statuses: dirty, clean, inspected, under repair
Visibility of housekeeping status for Front Office staff
Visibility of remark/request/message set by guest/front office staff
Chamber maid assignment to rooms and daily list for chamber maids
Maintenance work order
Room blocking for maintenance
Daily Operations summary with eZee Absolute from Reservation to Check-out
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Reservations

Walk-in or over the phone reservations for single or group can be done by staff instantly and online bookings are automatically updated in the system.

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Reservation Confirmation

Once the reservation details are entered by the staff, confirmation email is generated that can be emailed or hard copy can be printed in multiple formats. Automated email confirmation is sent by the system for online bookings received from website or travel websites.

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Housekeeping

Housekeeping lets you track status of all the rooms in the hotel with eZee Absolute’s easy to understand GUI. Track rooms which require immediate attention and assign task to staff for quick fix pre guest arrival.

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Check-in

Upon guest’s arrival, the front desk staff can easily check-in the reservation right from the main dashboard. Staff can use various parameters to quickly search the guests in the system by name, invoice No., Room Type, etc.

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Group Handling

Easily organize all your reservations for group bookings; apply charges to the main folio or individual reservations. Assign color codes to specific groups for easy identification and assigning extra charges.

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Corporate Clients/Agents

Create special rates and discounts for corporate clients which can be easily assigned to the folio or city ledger accounts for direct billing to the company.

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Extra Charges

Predefined extra charges (inclusions) are automatically added to the room folio and other unforeseen extra charges can be added manually to the folio.

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Check-out

Upon check-out, staff can apply any additional charges to the folio and accept payment in cash or credit. Furthermore, staff can easily generate a single folio for multiple rooms and split folio for a single room.

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Reports

Generate multiple reports types and save them in various formats such as. pdf, .xls, .doc, etc. In addition, special reports can be generated for corporate clients and agents.

Online Distribution
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Website Bookings

eZee Absolute is interfaced with eZee’s Online Booking engine, allowing the system to automatically update all the bookings received from the website.

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Travel Website Bookings

eZee Absolute is interfaced with eZee’s Channel Manager, allowing the system to receive bookings from all the connected OTA’s and GDS channels which are automatically updated in the system.

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